Data Processing Addendum

Parties

  1. All web development and hosting clients of Devonto Ltd (the “Processor“); and
  2. Devonto Ltd, a company incorporated in Scotland (registration number SC364064) having its registered office at 9 Brunswick Gardens, G68 0GX (the “Controller“).

Background

  1. The Processor wishes to employ the services of the Controller to host their website and other online web-services.
  2. The Controller provides web hosting services to the Processor to allow them to have a publicly accessible website. This includes the storage and backup of all data captured and stored through the site, its files and databases.
  3. The Processor and the Controller are already in a contract for the Controller to provide these services. This is in addendum to the Main Contract, as governed by the Terms and Conditions which can be found at www.devonto.com/terms/.

Agreement

  1. Definitions
    1. In this Agreement, except to the extent expressly provided otherwise:
      1. Agreement” means this agreement including any Schedules, and any amendments to this Agreement from time to time;
      2. Business Day” means any weekday other than a bank or public holiday in Scotland;
      3. Business Hours” means the hours of 09:00 to 17:00 GMT/BST on a Business Day;
      4. Controller Personal Data” means any Personal Data that is processed by the Processor on behalf of the Controller under or in relation to the Main Contract;
      5. Data Protection Laws” means all applicable laws relating to the processing of Personal Data including, while it is in force and applicable to Controller Personal Data, the General Data Protection Regulation (Regulation (EU) 2016/679);
      6. Effective Date” means the date upon which the Main Contract comes into force;
      7. Main Contract” means the contract between the parties ‌, as it may be amended and updated from time to time;
      8. Personal Data” has the meaning given to it in the Data Protection Laws applicable in the United Kingdom from time to time;
      9. Schedule” means any schedule attached to the main body of this Agreement; and
      10. Term” means the term of this Agreement, commencing in accordance with Clause 3.1 and ending in accordance with Clause 3.2.
  2. Supplemental
    1. This Agreement supplements the Main Contract.
    2. Any capitalised terms that are:
      1. used in this Agreement;
      2. defined in the Main Contract; and
        not defined in this Agreement,shall in this Agreement have the meanings given to them in the Main Contract.
    3. If there is a conflict between this Agreement and the Main Contract, then this Agreement shall take precedence.
    4. This Agreement shall automatically terminate upon the termination of the Main Contract.
    5. The Main Contract shall automatically terminate upon the termination of this Agreement.
  3. Term
    1. This Agreement shall come into force upon the Effective Date
    2. This Agreement shall continue in force indefinitely, subject to termination in accordance with Clause 2.4, 2.5 or 6 or any other provision of this Agreement.
  4. Data protection

    1. Each party shall comply with the Data Protection Laws with respect to the processing of the Controller Personal Data.
    2. The Controller warrants to the Processor that it has the legal right to disclose all Personal Data that it does in fact disclose to the Processor under or in connection with this Agreement.
    3. The Controller shall only supply to the Processor, and the Processor shall only process, in each case under or in relation to this Agreement, the Personal Data of data subjects falling within the categories specified in Paragraph 1 of Schedule 1 (Data processing information) and of the types specified in Paragraph 2 of Schedule 1 (Data processing information); and the Processor shall only process the Controller Personal Data for the purposes specified in Paragraph 3 of Schedule 1 (Data processing information).
    4. The Processor shall only process the Controller Personal Data during the Term and for not more than 30 days following the end of the Term, subject to the other provisions of this Clause 4.
    5. The Processor shall only process the Controller Personal Data on the documented instructions of the Controller (including with regard to transfers of the Controller Personal Data to any place outside the European Economic Area), as set out in this Agreement or any other document agreed by the parties in writing.
    6. The Processor shall promptly inform the Controller if, in the opinion of the Processor, an instruction of the Controller relating to the processing of the Controller Personal Data infringes the Data Protection Laws.
    7. If the Controller agrees in writing to any transfer of Controller Personal Data to any place outside the European Economic Area then, unless the Controller agrees otherwise in writing, such transfer shall be made under the standard contractual clauses.
    8. Notwithstanding any other provision of this Agreement, the Processor may process the Controller Personal Data if and to the extent that the Processor is required to do so by applicable law. In such a case, the Processor shall inform the Controller of the legal requirement before processing, unless that law prohibits such information on important grounds of public interest.
    9. The Processor shall ensure that persons authorised to process the Controller Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.
    10. The Processor and the Controller shall each implement appropriate technical and organisational measures to ensure an appropriate level of security for the Controller Personal Data, including those measures specified in Paragraph 4 of Schedule 1 (Data processing information).
    11. The Processor must not engage any third party to process the Controller Personal Data without the prior specific or general written authorisation of the Controller. In the case of a general written authorisation, the Processor shall inform the Controller at least 14 days in advance of any intended changes concerning the addition or replacement of any third party processor, and if the Controller objects to any such changes before their implementation, then the Controller may terminate this Agreement on 7 days’ written notice to the Processor, providing that such notice must be given within the period of 7 days following the date that the Processor informed the Controller of the intended changes. The Processor shall ensure that each third party processor is subject to equivalent legal obligations as those imposed on the Processor by this Clause 4.
    12. As at the Effective Date, the Processor is hereby authorised by the Controller to engage, as sub-processors with respect to Controller Personal Data, the third parties, and third parties within the categories, identified in Paragraph 5 of Schedule 1 (Data processing information).
    13. The Processor shall, insofar as possible and taking into account the nature of the processing, take appropriate technical and organisational measures to assist the Controller with the fulfilment of the Controller’s obligation to respond to requests exercising a data subject’s rights under the Data Protection Laws.
    14. The Processor shall assist the Controller in ensuring compliance with the obligations relating to the security of processing of personal data, the notification of personal data breaches to the supervisory authority, the communication of personal data breaches to the data subject, data protection impact assessments and prior consultation in relation to high-risk processing under the Data Protection Laws. The Processor shall report any Personal Data breach relating to the Controller Personal Data to the Controller within 24 hours following the Processor becoming aware of the breach.
    15. The Processor shall make available to the Controller all information necessary to demonstrate the compliance of the Processor with its obligations under this Clause 4 and the Data Protection Laws.
    16. The Processor shall, at the choice of the Controller, delete or return all of the Controller Personal Data to the Controller after the provision of services relating to the processing, and shall delete existing copies save to the extent that applicable law requires storage of the relevant Personal Data.
    17. The Processor shall allow for and contribute to audits, including inspections, conducted by the Controller or another auditor mandated by the Controller in respect of the compliance of the Processor’s processing of Controller Personal Data with the Data Protection Laws and this Clause 4. The Processor may charge the Controller at its standard time-based charging rates for any work performed by the Processor at the request of the Controller pursuant to this Clause 4.17.
    18. If any changes or prospective changes to the Data Protection Laws result or will result in one or both parties not complying with the Data Protection Laws in relation to processing of Personal Data carried out under this Agreement, then the parties shall use their best endeavours promptly to agree such variations to this Agreement as may be necessary to remedy such non-compliance.
  5. Limits upon exclusions of liability

    1. Nothing in this Agreement will:
      1. limit or exclude any liability for death or personal injury resulting from negligence;
      2. limit or exclude any liability for fraud or fraudulent misrepresentation;
      3. limit any liabilities in any way that is not permitted under applicable law; or
      4. exclude any liabilities that may not be excluded under applicable law.
  6. Termination
    1. Either party may terminate this Agreement immediately by giving written notice of termination to the other party if the other party commits a material breach of this Agreement.
    2. Either party may terminate this Agreement immediately by giving written notice of termination to the other party if:
      1. the other party:
        1. is dissolved;
        2. ceases to conduct all (or substantially all) of its business;
        3. is or becomes unable to pay its debts as they fall due;
        4. is or becomes insolvent or is declared insolvent; or
        5. convenes a meeting or makes or proposes to make any arrangement or composition with its creditors;
      2. an administrator, administrative receiver, liquidator, receiver, trustee, manager or similar is appointed over any of the assets of the other party;
      3. an order is made for the winding up of the other party, or the other party passes a resolution for its winding up (other than for the purpose of a solvent company reorganisation where the resulting entity will assume all the obligations of the other party under this Agreement); or
      4. if that other party is an individual:
        1. that other party dies;
        2. as a result of illness or incapacity, that other party becomes incapable of managing his or her own affairs; or
        3. that other party is the subject of a bankruptcy petition or order.
  7. Effects of termination

    1. Upon the termination of this Agreement, all of the provisions of this Agreement shall cease to have effect, save that the following provisions of this Agreement shall survive and continue to have effect (in accordance with their express terms or otherwise indefinitely): Clauses 1, 2.2, 2.3, 4.1, 4.3, 4.4, 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 4.11, 4.12, 4.13, 4.14, 4.15, 4.16, 4.17, 4.18, 5, 7, 9 and 10.
    2. Except to the extent that this Agreement expressly provides otherwise, the termination of this Agreement shall not affect the accrued rights of either party.
  8. Notices
    1. Any notice from one party to the other party under this Agreement must be given by one of the following methods (using the relevant contact details set out in Clause 8.2):
      1. delivered personally or sent by courier, in which case the notice shall be deemed to be received upon delivery;
      2. sent by recorded signed-for post, in which case the notice shall be deemed to be received 2 Business Days following posting; or
      3. sent by a electronic digital signature service, in which case the notice shall be deemed to be received upon opening of the email notification,
        providing that, if the stated time of deemed receipt is not within Business Hours, then the time of deemed receipt shall be when Business Hours next begin after the stated time.
    2. The parties’ contact details for notices under this Clause 8 are as follows:
      1. in the case of notices sent by the Controller to the Processor, contact details held on record with the Controller; and
      2. in the case of notices sent by the Processor to the Controller, C McBride, 9 Brunswick Gardens, G68 OGX.
    3. The addressee and contact details set out in Clause 8.2 may be updated from time to time by a party giving written notice of the update to the other party in accordance with this Clause 8.
  9. General
    1. If any provision of this Agreement is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions of this Agreement will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).
    2. Neither party may without the prior written consent of the other party assign, transfer, charge, license or otherwise deal in or dispose of any contractual rights or obligations under this Agreement.
    3. This Agreement is made for the benefit of the parties, and is not intended to benefit any third party or be enforceable by any third party. The rights of the parties to terminate, rescind, or agree any amendment, waiver, variation or settlement under or relating to this Agreement are not subject to the consent of any third party.
    4. Subject to Clause 5, this Agreement shall constitute the entire agreement between the parties in relation to the subject matter of this Agreement, and shall supersede all previous agreements, arrangements and understandings between the parties in respect of that subject matter.
    5. This Agreement shall be governed by and construed in accordance with English law.
    6. The courts of Scotland shall have exclusive jurisdiction to adjudicate any dispute arising under or in connection with this Agreement.
  10. Interpretation
    1. In this Agreement, a reference to a statute or statutory provision includes a reference to:
      1. that statute or statutory provision as modified, consolidated and/or re-enacted from time to time; and
      2. any subordinate legislation made under that statute or statutory provision.
    2. The Clause headings do not affect the interpretation of this Agreement.
    3. References in this Agreement to “calendar months” are to the 12 named periods (January, February and so on) into which a year is divided.
    4. In this Agreement, general words shall not be given a restrictive interpretation by reason of being preceded or followed by words indicating a particular class of acts, matters or things.

Schedule 1 (Data Processing Information)

Categories of data subject

Both business employees and the general public may have their information processed on Devonto servers, with the varied client base.

Types of Personal Data

As Controllers are the sole determiner of which data should be processed on their websites. It is impossible for the Processor to account for any and all types of Personal Data that may be processed. Most commonly, this will be the general contact information of users – such as their name, email address, phone number and postal address.

Purposes of processing

Controllers will be the sole determiner of the purpose of processing personal data on their website.

Security measures for Personal Data

The Processor takes great steps to ensuring a secure and safe digital environment is in place for all Personal Data being stored on the Devonto server. FTP and server-level write access is limited to the employees of the Processor and a select few third parties who have express permission to access the servers. Advanced security systems are in place to monitor traffic and actively protect websites from malicious activity.

Sub-processors of Personal Data

The Devonto servers are leased from iomart Group plc. They are fully GDPR compliant and control both physical and virtual access to our servers. We use the domain registration services of various third parties, including Fasthosts Ltd, GoDaddy Inc, 123 Reg Ltd and 1and1 Internet Ltd. Our email service provider is Microsoft Corporation. Our telephone provider is RingCentral Inc. Depending on the services selected by the Processor, the Controller may also configure Sub-processor accounts for Google, Amazon, CloudFlare or other entities at the Processor’s request.


Version 1.0 – May 2018